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    Information

    Payment

    Upon completion of your purchase you can choose one of the following payment methods:

    • Cash on Delivery* - Pay in cash at the courier company employee during delivery. (Available only for Greece)
    • Credit Card VISA, MasterCard, American Express, Electron and Maestro always through the secure environment of Alpha Bank * (cards include debit and prepaid cards). 
    • Bank Deposit*** - Our email accounts will be sent to you, for the following banks, upon completion of your order:
      • ALPHABANK
      • EUROBANK
      • NATIONAL BANK OF GREECE
    • PayPal - is the most well-known and reliable intermediary for online transactions, your data as well as your cards never come into the hands of the store, the whole process is done through the secure paypal environment trusted by over 100 million users worldwide.
    • Payment at the store  You pay in cash upon receipt of your order from our store.
    All your transactions and personal information exchanged with our online store are protected by online security systems (SSL-256 bit and certified by Sywte Consulting (Pty) Ltd Symantec) which guarantee a completely secure environment.

    *in case of cash on delivery payment, the courier company charges 1,50€ extra.
     
    **All card payments are made through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.1 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL).

    *** if the deposit is made through web banking, from a different bank (eg Piraeus Bank), all transaction costs must be borne entirely by the customer (OUR option) if this is not possible please call us before its payment.

     

    Shipping

    United Kingdom

    BeautyAZ serves customers from all over the United Kingdom through DHL International, the cost up to 1 kg is € 11.16 € tax included. Cash on delivery is not offered, payments can be made by bank deposit through credit card or via PayPal.
    Your orders are prepared with care within 1-3 business days (this time period is extended when there are reasons for force majeure).
    In case your order cannot be executed due to force majeure (bad weather conditions, strikes, etc.), we will contact you in order to tell us if you wish to complete it.
    You can also choose to receive your order free of charge from our physical store (Ermou 36, Athens - 2nd Floor) Monday - Friday 9: 00-17: 00.

    Greece

    BeautyAZ can serve customers from all over Greece in cooperation with ACSCourier and DHL.

    During checkout you can choose whether you will receive your order with ACSCourier or DHL courier.

    ACS

    All shipments of orders 60 € or more are sent free of charge in all cities of Greece and inaccessible areas, in collaboration with a company ACS Courier, free of charge for packages up to 2 kg.

    For orders under 60 € there is a fixed charge of 3€ for any area of ​​Greece for packages up to 2 kg, and for each kilo above them there is a charge of 0.9 €.

    Your orders are prepared with reverence within 1-3 working days *.

    The courier provider may require longer processing times for islands and hard to approach areas. 

    DHL

    All shipments of orders 35 € and above are sent free of charge in all cities of Greece and inaccessible areas, in collaboration with DHL courier company.

    Shipping costs are automatically calculated at the checkout.

    For packages up to 1.5 kg the cost is € 6 while for packages over 1.5 kg the cost is € 10.

    Your orders are prepared with reverence within 1-3 working days. 

    The courier provider may require longer processing times for islands and hard to approach areas.

     

    Cyprus

    BeautyAZ serves all of Cyprus through ACS Courier and DHL Worldwide Express, the cost up to 1 kg with ACS Courier is 4.9€ (~ + 1 euro per extra kilo) and with DHL starts from 11.38€ and it depends on the weight and the city, payments can be made by cash on delivery*bank deposit, credit card or via PayPal.

    *cash on delivery cost 2.50€ and its only available through ACS Courier.